Networking:

TCP/IP fundamentals, DNS concepts, DHCP concepts, basic network troubleshooting (ping, tracert, ipconfig)

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Operating Systems:

Windows 10/11, basic Linux CLI fundamentals, iOS, Android

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Security Knowledge:

CIA Triad, authentication & authorization concepts, basic threat identification (phishing, malware), access control & least privilege principles, risk awareness & security best practices

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Tools & Technologies:

Windows Command Line (basic networking commands), Microsoft Office Suite, SAP/ERP systems, VirtualBox (basic VM setup), Wireshark (introductory exposure), iOS & Android OS troubleshooting

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